A leading tech firm is seeking a Business Analyst to support the Chat Messaging Product Team. This role involves defining and documenting business requirements to enhance digital customer experience through chat solutions. Key responsibilities include managing Business Requirement Documents, collaborating with teams for implementation, and analyzing chat performance metrics. The ideal candidate has 3–5 years of relevant experience, strong analytical and stakeholder-management skills. Join us to improve customer interactions and operational efficiency.
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Chat Product Analyst — Elevate Customer Experience in stamford at Unknown Company
This position is listed as full time and onsite.