Chargeback Specialist (Fully Remote)

Manage a guided caseload of disputes, ensuring timely updates and clear merchant communication. Gather evidence and submit responses using established checklists and workflows. Oversee collection and return of disputed funds, maintaining accurate financial records. What You Will Need: Exceptional organization and meticulous attention to detail. Strong written and verbal communication to explain complex topics simply. Analytical mindset to investigate information and formulate effective solutions. What Will Make Us Love You: Self-motivated eagerness to learn card network regulations and industry best practices. Background with Salesforce to create and manage cases. Fully remote position based in Mexico, reporting to a US-based Payments Risk Manager. Equal opportunity employer committed to an inclusive workplace. Weave Weave provides a customer communication platform that helps small businesses manage calls, texts, and payments. The company fosters an inclusive, remote-friendly culture and is committed to supporting employees who are eager to learn and solve problems. #J-18808-Ljbffr