Change Manager - Data

What You’ll Do

• Serve as the OCM representative within assigned business domains, driving Power User adoption strategies and mitigating risks throughout the entire project lifecycle.
• Identify opportunities where Organizational Change Management (OCM) services such as Business Transformation, Training, Process Mapping, and Communications can add value to your domain.
• Upskill on domain knowledge and deliver hands‑on training at different plants and facilities for deployments, responsible for keeping training resources updated and organized.
• Act as the primary liaison between domain stakeholders, Power Users, and the OCM team, gathering process‑related feedback, requirements, and identifying risks.
• Translate domain knowledge and BA specifications into clear, compelling training documentation and Single Point Lessons (SPLs) using Scribe in English and Spanish (framework training provided during onboarding).
• Maintain, organize, and track training deliverables through structured dashboards (monitoring total vs. completed SPLs per sprint).
• Collaborate with different change management functional areas to deliver accurate and timely information.
• Share insights and recommendations to support smooth adoption of changes and alignment with organizational goals.
• Work closely with Business Analysts (BAs) and Product Owners (POs) to keep up to date on system enhancements and changes impacting users.
• NOTE: This role requires travel to different plant locations in North America: 50–75% (maximum of 2 consecutive weeks per trip).

Skills That Make You Successful

• Subject matter expert / working knowledge in the aligned SAP S/4HANA domain area to minimize the onboarding curve.
• Training experience & knowledge of adult learning principles for plant and operational environments.
• Documentation skills & instructional design experience (adhering to branding guidelines and generating high‑quality resources in Scribe).
• Ability to track execution and maintain clear dashboards (tracking SPL requirements, training delivery, and risk escalation).
• Strong communication and interpersonal skills, with the ability to clearly articulate complex concepts to diverse audiences.
• Analytical and problem‑solving ability to identify patterns, operational risks