Responsibilities
- Apply Prosci's 3‑Phase Process to develop change approaches
- Diagnose Awareness/Desire/Knowledge/Ability/Reinforcement needs
- Support executive sponsors in performing the ABCs of Sponsorship
- Segment impacted audiences; craft leader‑led messaging
- Track people‑side success metrics (readiness, adoption, usage)
- Partner with project managers to align milestones, risks, cutover
- Support networks of change champions
- After go‑live, measure adoption, identify gaps, and recommend actions
Requirements
- 5 years of related experience with a bachelor's degree; or 3 years with a master's
- Experience supporting executive sponsorship and contributing to sponsor coalitions
- 3+ years supporting enterprise‑scale change programs within cross‑functional teams
- Prosci Certified Change Practitioner (required or strongly preferred)
- Proficiency with change and project tools (e.g., M365, SharePoint, Planner, Project, Teams, ClickUp)
- Experience tracking adoption KPIs and contributing to benefit realization reporting
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