Change Management Consultant at Experient Group Charlotte, NC

Overview

Experient is an Atlanta and Charlotte-based strategy, business + IT consultancy that offers flexible and innovative solutions. We build world‑class solutions by focusing on the right blend of customer empathy and practical, measurable business results. We partner with Fortune 500 companies to deliver meaningful business value through ambitious programs. We are seeking a Change Management Consultant to join our experienced Management Consulting team. In this role you will guide organizations through complex transformations, ensuring changes to business processes, systems, and technology are implemented smoothly and successfully.

What You’ll Do

• Develop and implement comprehensive change‑management strategies tailored to clients’ needs, managing organizational change effectively, on time, and on budget.
• Engage stakeholders, communicate, train, and manage resistance.
• Collaborate across business functions to conduct detailed analysis, identify key stakeholders, and perform change‑impact assessments.
• Develop and execute communication plans to inform, engage, and align all stakeholders with the change initiative, covering messaging, timing, and channels.
• Develop and deliver training so employees possess the knowledge and skills needed to adopt new processes, systems, and ways of working.
• Manage change‑readiness activities, track key adoption metrics, and adjust strategies as needed to ensure smooth progression through the transformation.
• Coach leadership on change‑management methodologies, best practices, and effective project‑level governance to support successful delivery.
• Apply project‑management discipline to coordinate activities, anticipate risks, escalat issue, and ensure alignment across workstreams.
• Drive additional opportunities within the client organization through exceptional delivery, relationship building, and a deep understanding of their process and transformation needs.

What You’ll Bring

• 2–4 years of experience in change management, organizational development, or a related field.
• Management consulting, professional services, and/or Big‑4 consulting experience.
• Ability to work independently.
• Executive presence and partnership with leadership and management teams, providing coaching as needed.
• Proven track record of managing large‑scale organizational change efforts, particularly in complex or matrixed environments.
• Experience in process, transformation, and project management is a bonus.
• Strong written and verbal communication skills.
• Strong emotional intelligence and the ability to navigate complex organizational dynamics.
• Ability to create strategy and execution for all employees, from individual contributors to leaders, adjusting style, tone, and delivery for the audience.
• Prosci certification preferred (or other change‑management certifications and frameworks such as ADKAR, Kotter’s 8‑Step Change Model).
• Ability to analyze complex issues and distill concepts to clients.
• Full understanding of client business and the ability to become a key trusted adviser.
• Support leadership in their roles as change champions.
• Experience in delicately identifying risks and collaborating with the client to drive action to mitigate and resolve issues.
• A bachelor’s degree from an accredited college or university.
• A master’s degree and/or applicable professional certifications are bonuses.

Location

Charlotte, NC based position. No relocation budget available.

At Experient Group, we value community, collaboration, and people who are willing to roll up their sleeves to get the job done. While functional and technical skills are critical, we place a priority on hiring people who match our values.

Experient Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.