Certified Ophthalmic Assistant (COA)

To support patients with chronic eye diseases, the full-time Continuous Care Coach, holding a Certified Ophthalmic Assistant (COA) designation, will manage patient caseloads remotely, ensuring personalized care plans and ongoing support through effective communication and engagement. Key responsibilities Manage patient caseloads and communicate with patients and their families to assess care needs Develop and implement personalized care plans while facilitating access to necessary resources and services Collect health outcomes data and provide education to support patients' self-management and treatment adherence Required qualifications Active Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT/COMT) designation 2+ years of work experience in eye care preferred Proficiency with Electronic Medical Record (EMR) systems is preferred Ability to work effectively in a remote team environment with minimal supervision Strong consultative skills to provide guidance and support to patients