Certified Medical Assistant

CMA/RMA - Remote Patient Care Coordinator

EST/CST | Estimated Annual Salary: $35,360 - $41,600 | 100% Remote | Full-Time

Still Nursing. Just Different.

Love nursing—but ready for a different way to care for patients?

At Chronic Care Staffing (CCS), our remote CMA/RMA Care Coordinators use their nursing experience every day to support patients managing chronic conditions. You’ll build ongoing patient relationships, recognize changes in health, reinforce care plans, and coordinate with healthcare teams—all from your home office. Monday–Friday. No weekends. 100% remote. Still making a difference.

What Your Day Looks Like

You’ll manage an assigned patient population and spend much of your day connecting with patients by phone. You’ll:

• Review symptoms, medications, chronic conditions, and care needs 

• Make proactive outbound patient calls 

• Recognize changes in patient status and escalate concerns appropriately 

• Reinforce patient education and care plans within your scope of practice 

• Coordinate with providers, pharmacies, and other members of the healthcare team 

• Document patient interactions accurately and efficiently in the EHR 

• Manage patient follow-ups and ongoing care needs 

• Consistently meet quality and productivity expectations, including at least 2 billable patient encounters per hour

This is an active, phone-focused nursing role. You’ll need strong clinical judgment, great communication skills, and the ability to efficiently manage multiple patients and systems throughout the day.

You’ll Love This Role If You...

• Love nursing but are ready for something beyond the traditional clinic or bedside 
• Enjoy educating and building relationships with patients 
• Can recognize when something doesn’t sound right and know when to escalate 
• Communicate confidently with patients and healthcare professionals 
• Are comfortable with technology and EHR documentation 
• Like clear goals and measurable expectations 
• Work well independently and manage your time effectively
• Must reside in the Eastern or Central time zone

What You’ll Need:

• Unencumbered active CMA or RMA certification

• Recent nursing experience in primary care, specialty care, chronic disease management, or a high-volume outpatient setting 

• Strong clinical judgment and patient communication skills 

• Strong EHR documentation and computer skills 

• Ability to independently manage a high-volume patient workload 

• Dedicated, private workspace appropriate for HIPAA-compliant patient interaction

• Active BLS certification, or willingness to obtain prior to start date. 

Experience with CCM, RPM, TCM, population health, telephone triage, or remote nursing is a plus.

The Good Stuff 

• $35,360 - $41,600, based on relevant experience and qualifications
• Bonus pay, monthly and quarterly
• 100% remote Monday–Friday schedule 
• No weekends 
• Paid training 
• Benefits for eligible employees 
• Monthly stipend for wifi
• Opportunities for professional growth and advancement 

Ready for Something Different? 

If you’re a CMA/RMA who loves connecting with patients, thrives in a busy environment, and is ready to take your healthcare career remote, we’d love to meet you. 

Apply today and complete our short virtual interview so we can learn more about you!