Job Description
Responsibilities
Experience:
Work Location: On the road
Responsibilities
- Design, develop and deliver training programs (classroom, virtual, one-on-one) for physicians (MDs), advanced practitioners and other clinical users on Cerner modules and workflows.
- Partner with clinical leadership, informatics, IT and project management teams to understand workflows, system changes and go-live plans.
- Create training materials: facilitator guides, job aids, quick reference sheets, e-learning modules.
- Provide "elbow-to-elbow" support (on-the-floor) at go-lives and during adoption phases to assist clinicians with live system usage.
- Assess user competency and training effectiveness; perform follow-up training, reinforce adoption and provide support for users who need additional assistance.
- Serve as a subject matter expert on Cerner functionality and how it maps to clinical workflow and best practices.
- Monitor and report on training metrics (number trained, competency achieved, user satisfaction, adoption rates).
- Identify barriers to adoption, collaborate to optimize workflows, and update training content accordingly.
- Travel frequently (often to client sites, sometimes nationally/internationally) depending on implementation roll-out.
- Maintain up-to-date knowledge of the Cerner platform, new releases, and how they impact clinical workflows.
- Clinical background (for an "MD Trainer" working with physicians) - often an RN, MD, advanced practice clinician or equivalent clinical experience.
- Prior experience in adult education/training, facilitation of physician/clinical staff training.
- Experience with Electronic Health Records (EHR) - ideally Cerner modules (e.g., PowerChart, CPOE, Care Compass , FirstNet) or at least healthcare IT experience.
- Strong understanding of clinical workflows (acute care, specialty care) and how technology supports them.
- Excellent communication, presentation, and facilitation skills.
- Ability to travel - close to 100% on site.
- Preferred: Bachelor's or Master's degree, certification in clinical informatics or training/education, previous go-live experience.
- Familiarity with change management, adoption strategies, adult learning theory and training content development.
Experience:
- Cerner MD Training: 3 years (Required)
- PowerChart Training: 3 years (Required)
- CPOE Training: 3 years (Required)
- FirstNet Training: 3 years (Required)
- Acute/Inpatient Training: 3 years (Required)
- 100% (Required)
Work Location: On the road