Center Medical Director (Physician Assistant or Nurse Practitioner)

Center Medical Director (Physician Assistant or Nurse Practitioner)

Carbon Health is transforming healthcare by combining exceptional care, advanced technology, and a supportive culture to create the best experience for both patients and clinicians. Our mission is to make high‑quality healthcare accessible to everyone through a national network of urgent care clinics and a collaborative culture that fosters innovation, compassion, and excellence.

About this Position

We are seeking a Full‑Time Urgent Care Center Medical Director (PA/NP) in Palm Desert, California. The successful candidate will provide clinical leadership, oversee patient care, manage financial and operational performance, and spearhead initiatives that improve the patient experience.

Patient Care Responsibilities

• Deliver up‑to‑date, evidence‑based, and compassionate care to patients in clinic.
• Supervise clinical care performed by the clinician team.
• Effectively communicate and operationalize Carbon Health’s mission, vision, and values.
• Engage in special projects related to clinical quality improvement and innovation.
• Lead regular team meetings, resolve conflict, motivate employees, and foster a culture of communication that promotes employee retention and the highest quality of patient care.
• In partnership with the Clinic Manager, set, communicate, and maintain the highest quality of care and safety standards.
• Provide approximately 30 hours per week of direct patient care.

Financial Accountability

• Understand financial statements, clinic billing procedures, and all insurance types and payer guidelines; make adjustments in coordination with district and regional leadership.
• Maintain up‑to‑date knowledge of diagnostic and procedure coding and its impact on reimbursement, training staff as needed.
• Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate.

Experiential Outcomes

• Lead as an inspirational figure who encourages the team to solve problems, empower through communication, feedback, and recognition.
• Interview, onboard, and mentor the clinician team.
• Identify clinical and patient experience educational opportunities for the team.
• Perform chart audits and one‑to‑one evaluations of clinicians on a monthly basis.
• Manage payroll targets, create and maintain clinician schedules for the site.
• Respond to patient and staff complaints regarding clinicians.
• Maintain a high standard of patient care that amplifies patient experience goals to ensure NPS scores are met and exceeded.
• Plan and participate in marketing activities and community events that increase patient volume and engagement.

Perks and Benefits

• 401(k) Match: Eligible for a 2% employer match.
• Weekend & Holiday Differential: Earn a 6.1% bonus on top of the base hourly rate for working weekends and company‑designated holidays.
• Productivity Bonuses: Earn up to 28% of the base salary in additional incentives.
• Comprehensive Benefits: Health Insurance, PTO, Paid Sick Leave, Paid Sabbatical, Disability, and Paid Parental Leave.

What We Offer

• National Leader in Urgent Care Medicine with clinics across the nation, offering credentialing opportunities across multiple markets.
• Cutting‑Edge Technology: Use of CarbyOS, an AI‑powered electronic health record designed to save time and enhance accuracy.
• Supportive Environment: High‑functioning, team‑oriented workplace where clinician success and well‑being are prioritized.
• Dynamic Community: Work alongside passionate professionals dedicated to making a difference.

About You

Motivated clinicians eager to grow with us, contribute to a culture of excellence, and embrace opportunities for continuous learning and career development.

Qualifications

• Physician Assistant: Medical/Master’s degree with a valid state license and national certification.
• Nurse Practitioner: RN license, NP certification, and a valid state license.
• Minimum 2 years of experience in ER, urgent care, or a similar setting.
• 1+ year of experience leading others in a healthcare setting.
• Understanding of financial statements, P&L management, and HR business processes.
• Excellent communication, interpersonal, time‑management, planning, organizational, analytical, problem‑solving, and critical‑thinking skills.
• Active listener who uses soft skills to build and maintain trusting relationships at all levels of the organization.

Requirements

• Valid and unrestricted medical license (state‑specific).
• Ability to treat patients of all ages.
• DOT Certification (must be obtained prior to start date; Carbon will cover course and exam fees).
• BLS certification required; must be obtained before first day with Carbon Health.

Salary

• $111,150 – $163,737 annually (plus leadership stipend).
• Full‑time base (minimum 3 shifts per week): $111,150 – $127,920.
• Compensation includes hourly rate, wRVU bonus plan, weekend differential, and a balance of factors such as education, experience, work history, and geographic location.

EEO Statement

Carbon Health will consider all qualified applicants without regard to race, color, religion, sex, national origin or any other status protected by law.