Customer Data Management Technical ProfessionalIn order to drive to the next level performance of the combined organizations of HGST, WD, and SanDisk, the Enterprise MDM team is in need of a tenured Customer Data Management (CDM) technical professional who can assist with data and business integration activities around customer data. This candidate will be part of a MDM team at WDC. He/she will work with the CDM Lead to build a sustainable solution.
We are looking for a team player, who is technically strong on Oracle Cloud, CDM in particular, can build bridges, but can stand his/her ground on architectural best practices. Ideal candidates will have following experience:You are a seasoned Oracle Customer Data Hub (CDH) technical specialist.You have implemented Oracle CDH from ground up in technical capacity, and are eager to get started again.You have exposure to or implemented Oracle cloud CDM in technical capacity.You stress importance on business value, quick but scalable delivery, and strong foundational architecture.You have technical implementation best practices in High-tech industryYou are familiar with challenges in Customer Data integration across mergers and acquisitionsYou take strategic view when required, but can lead team on details on CDH/TCA architectureYou are familiar with Analytical MDM challenges around customer data and EDW.Essential Skills:Need expertise in Oracle TCAMust have implemented Oracle CDH multiple times in technical lead capacity.Must be well versed with integration patterns with external Customer firmographics vendors such as DnBMust have general technical knowledge of related Oracle modules such as Order Management.Understand of Data architecture and enterprise data modellingMust have sharp technological acumen with logical reasoning skillsHas excellent time management skills: Prioritization and execution with minimal supervisionPassionate collaborator who seeks win/win relationships while adhering to core corporate valuesPreferred Skills:Has best practices on TCA architectureHas implemented Oracle CDH ground-up as a Lead Tech Architect.Understanding of Oracle EDQ, FDQ and other related Oracle/non-Oracle data quality tools.Integration experience of CDM with EDQ/FDQExperience in modelling complex customer hierarchy and inter relationships in Oracle Sales Cloud Customer Data management (CDM) module especially for B2B business and Hi-Tech IndustryAbility to configure matching rules for de-duplicating Customer DataStrong understanding of Survivorship rules and configuring CDM for Standardization and Matching rulesExperience In Address standardizationIntegration experience with DNB and Data enrichment solutionsKnowledge of Oracle DAAS servicesFamiliar with challenges in Customer Data integration across mergers and acquisitionsUnderstanding of ancillary systems like Marketing Automation and Sales Force Management.MDM solution implementations and operational support in at least one or more: hub, registry, custom... from design to deployment and sustainPresentation and communication skills to engage end users, management, and executives as required.Nice-to-have:You have strategic as well as tactical view on CDM.Oracle Cloud CDM experienceProduct Data Hub understandingAgile project life cycle