State of Florida – Department of Business and Professional Regulation, Division of Service Operations, seeks a Senior Management Analyst Supervisor in the Customer Contact Center to oversee daily CCC operations, staffing, and performance reporting.
This role requires strong leadership, 5+ years supervising staff, 3+ years in a call center, and experience interpreting policies; you will coordinate with divisions, plan workflows, monitor call volumes, and drive process improvements in a fast-paced
#J-18808-LjbffrCCC Operations Lead: Senior Management Analyst in tallahassee at Unknown Company
This position is listed as full time and onsite.