Accenture is seeking an experienced Transformation Leader to develop and implement a CCaaS transformation strategy aligned with its vision and business goals. You will drive innovation, manage complex, global customer channel solutions, and communicate progress to stakeholders while staying ahead of industry trends and competitive dynamics.
The role requires extensive experience in CCaaS, cloud-based contact centers, and multi‑year leadership in large transformation programs across diverse
#J-18808-LjbffrCCaaS Transformation & Delivery Lead in boston at Unknown Company
This position is listed as full time and onsite.