Deloitte is seeking an CCaaS Technical Lead, Senior Consultant to design and deliver cloud-based contact center and Generative AI solutions. You will lead technical workstreams, translate business requirements into scalable technical designs, and collaborate with stakeholders across NICE CXone, Five9, Amazon Connect, and Genesys Cloud.
The role requires hands-on delivery, architectural guidance, and mentorship while supporting production deployments and performance improvements.
#J-18808-LjbffrCCaaS Tech Lead & AI Solutions Architect in dallas at Unknown Company
This position is listed as full time and onsite.