Chenega MIOS is seeking a Help Desk Specialist I (Tier 1) to support the CBP Technology Service Desk from Ashburn, VA, with remote capability. This role serves as a 24x7x365 central POC for CBP employees and contractors, delivering first‑level technical support and customer service.
Responsibilities include triage, incident logging in ServiceNow, password resets, basic networking, and escalation to higher-level teams when needed.
#J-18808-LjbffrCBP Help Desk Tier 1 Specialist – 24/7 Remote in ashburn at Unknown Company
This position is listed as contract and able to be worked remotely.