Cashier/Receptionist

Receptionist / Customer Experience CoordinatorBe the first impression that sets the tone for the entire dealership experience.Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience.For over 30 years, Krause Auto Group has built its success on customer satisfaction, employee growth, and a strong promote-from-within culture. We believe our employees are more than just a number—we support individual development, recognize contributions, and celebrate success across every level of the organization.With a portfolio of 12 automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across four states, you'll be part of a fast-paced, high-energy automotive environment with room to grow.Why You'll Love It HereFree health insurance option available401(k) with company matchHSA company contributionsDental & vision insurance availablePaid vacation, PTO, and holidaysCareer advancement opportunities—we promote from withinEmployee discounts on vehicles, parts & serviceFamily-owned and operated cultureLong-term career stabilitySupportive and team-oriented environmentWhat You'll DoAs the Receptionist / Customer Experience Coordinator, you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience.Answer incoming dealership calls in a professional and friendly mannerGreet and welcome customers and direct them to the appropriate departmentNotify sales or service staff when customers arrive and ensure proper introductionsAssist in scheduling and confirming sales appointmentsSupport sales and internal teams with communication and coordinationMaintain a professional and positive presence at all timesType memos, correspondence, reports, and other documents as neededProvide general administrative and front desk supportAssist with additional tasks as assigned by managementWhat You BringStrong communication and active listening skillsOutgoing, positive, and professional personalityAbility to multitask in a fast-paced environmentPunctual, reliable, and detail-oriented work ethicProfessional appearance and customer-first mindsetWillingness to learn and grow within the organizationRequirements:Valid driver's license with a clean driving recordWhy Krause Auto Group?Over 30 years of automotive successFamily-owned and operated organizationPromote-from-within culture with real advancement opportunitiesSupportive leadership team focused on employee successOpportunity to grow within a multi-brand luxury and mainstream automotive groupKrause Auto Group is proud to be an equal opportunity employer.

We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.