Cashier/Receptionist

Join Our TeamGrow your career with a fast growing and stable company. Join a team that values you and wants you to succeed. Enjoy your workday alongside others with high ethics. We have a proven record of training and promoting. We’re a family operated business with a culture based on respect, listening, fairness, strong values, and accountability.

If you would like to be among others who share this ethos, let’s talk to see if we’re a good fit. Email or call to start a dialog or simply go straight to completing an application.VOLVO CARS WALNUT CREEK and VOLVO CARS DUBLIN are rising to the top thanks to the amazing people on our team that contribute their skills, effort, and positive attitude. Our growth and internal promotions have opened up new opportunities in nearly every position.Job TitleResponsible for answering and directing incoming phone calls. Greets customers as they enter the lobby, dealership showroom, or service area.Essential Duties and ResponsibilitiesAnswers incoming calls in a courteous and professional manner.Takes accurate messages.Directs calls to the appropriate department or person.Greets customers as they enter the dealership showroom.Directs customers to the appropriate department or person.Maintains CSI at or above company standards.Maintains an organized, clean and safe work areaParticipates in required trainingRecords all hours worked accurately in company timekeeping systemFollows Safeguards rules and regulations.Complies with Company policies and proceduresAssign and manage service loaner fleetCollect and manage service customers paymentsObserves all Federal, State, Local and Company safety rules and regulations in the performance of duties.Other duties as assignedQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.Desired EducationHigh School Diploma or equivalentEducation/ExperiencePrevious Customer Service or administrative experience in a high volume environment desired. Strong organizational skills and interpersonal skills required.Certificates and LicensesValid Driver’s LicenseComputer SkillsBasic computer skills to utilize the timekeeping system. Basic knowledge of Microsoft Office Products.Communication SkillsAbility to understand and follow instructions. Ability to communicate effectively with customers and company personnel.Attendance ExpectationsThe position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and some holidays.Physical DemandsWhile performing the duties of this job, the employee is regularly required to talk or hear.

The employee is regularly required to sit; use hands to finger, handle, or feel.Environment DemandsDuties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees.Verbal and Writing AbilityAbility to read and comprehend instructions, correspondence, and memos.Math AbilityAbility to add, subtract, multiply and divide.Reasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.