New Tech Global Staffing is currently seeking a Temporary Cash Application Specialist for a client located in Waco, TX to join our team. This is a temporary contract opportunity.
Pay: $19.00/hour
Schedule: Monday through Friday, 40 hours/week
Summary
Responsible for ensuring the timely and accurate processing of incoming payments, researching payment discrepancies, reconciling cash application variances, and supporting high-volume Accounts Receivable operations. This role works closely with the Cash Application and Collections teams to maintain accurate financial records and resolve customer payment issues efficiently.
Responsibilities
- Accurately apply incoming customer payments using cash application software
- Import cash application exports and post accurate journal entries into the ERP system
- Research and resolve short-pays, overpayments, chargebacks, deductions, and other payment discrepancies
- Analyze unapplied cash accounts and investigate outstanding balances to ensure proper allocation
- Research and correct misapplied payments escalated by the Collections team
- Manage and respond to inquiries received through the Cash Application shared mailbox
- Collaborate with Cash Application and Collections teams to resolve payment issues in a timely manner
- Maintain accurate records of cash receipts and payment transactions
- Ensure timely and accurate processing of high-volume payment transactions
- Assist with account reconciliations and cash application reporting as needed
- Identify and escalate issues affecting payment processing accuracy
- Provide excellent internal customer service while supporting cross-functional teams
- Perform additional duties as assigned
- 1-3+ years of experience in Cash Application, Accounts Receivable, or General Accounting
- Experience with cash application systems; Billtrust experience preferred but not required
- Experience with Microsoft Dynamics Business Central (BC16) or similar ERP systems preferred
- Strong Microsoft Excel skills, including lookup functions, filtering, and basic formulas
- High attention to detail and strong data entry accuracy
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to prioritize and manage multiple tasks in a fast-paced, high-volume environment
- Strong organizational skills and attention to detail
- Ability to work independently as well as collaboratively within a team
- Experience researching and resolving payment variances and account discrepancies
- Commitment to accuracy, efficiency, and customer service
- High School Diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or related field is a plus