Job Title: Case Specialist
Location: Houston, TX (Hybrid)
Duration: 3+ Months contract with possibility of extension
Key Requirements
Location: Houston, TX (Hybrid)
Duration: 3+ Months contract with possibility of extension
Key Requirements
- Assure that VIN number, paperwork, and other vehicle identification is prepared and verified.
- Meet with customer and record complaint information.
- Perform data entry responsibilities for the department. Enter the arbitration into the AS400.
- Perform PSI calls and arbitration calls.
- Advise customer of Auction complaint policy and notify manager and/or Arbitrator.