Unknown Company

Case Resolution Specialist

workfromhome • Posted 2 weeks ago
Remote Full Time Community and Social Service Occupations

Mass General Brigham Health Plan Holding Company, Inc. seeks a Member Advocacy Coordinator to manage ODAG cases from intake to resolution in a remote setting. You will investigate, document, and coordinate with health plan departments to ensure accurate issue resolution.

The role focuses on improving the member experience, quality, and compliance, with strong emphasis on timely, compliant handling of oral dissatisfaction, appeals and grievances.

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Case Resolution Specialist in workfromhome at Unknown Company

This position is listed as full time and able to be worked remotely.

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