Case Manager Work From Home!

The Care Manager acts as the sole communicator between member and Plan. Responsibilities include creating and reviewing of person-centered service plan with member/members family, coordination of covered and non-covered benefits, and ensuring our members have a positive member experience. Care Manager is responsible for health education and ongoing communication with members, at minimum monthly. s:Ongoing communication with members, dependent on needs, at minimum monthl y.Follow up and respond to identified items requiring attention, including transition of car e.Provide health education to members and work together to improve/stabilize health and minimize hospitalization s.Communication and coordination of member care with members and family members as well as vendor agencie s.Provide excellent member experience and follow up on any member concerns or need s.Timely and thorough documentation in members' chart s.Participates in team meetings and supervision session s.Other duties as identified as a necessary part of employee’s rol e. Specific Knowledge, Skills, and Abilit ies:Knowledge of member assessment proced ure.Knowledge of clinical review procedu res.Knowledge and understanding of health educat ion.Demonstrates ability to effectively communicate information with members of all ages and socioeconomic lev els.Ability to read and interpret documents. Ability to speak effectively with members and employees of the age ncy. Required Education, Experience, and Lic enses:The appropriate background in health care and/or long term care.RN or Master's Degree in Social Work.Bilingual preferred (Spanish, Chinese, Arabic, Hindi, Ben gali).Hybrid schedule (3 days in office & 2 days re #J-18808-Ljbffr