Case Manager, Supportive Housing (48772)

Join us at St. Anne's Family Services: Making a Difference in Families' Lives
About Us: St. Anne's Family Services is dedicated to transforming lives and communities. We're committed to providing unwavering support to families, from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation, and we're seeking a Case Manager to join our team and be a vital part of this mission.
Why Choose Us:

• Making a Difference : Every day, you'll contribute to breaking the cycles of poverty and ensuring families stay together, creating a lasting impact by supporting our teams.
• Collaborative Environment : Join a passionate team dedicated to our mission, where your insights and expertise are valued.
• Professional Growth : We support your career development and offer training to help you grow.
• Community Impact : Become part of a trauma informed organization that makes a positive difference.
• Work-Life Flexibility: We offer hybrid schedules for many roles and a 9/80 work schedule.

Salary and Benefits:

• Pay Rate: $22/hourly
• Paid Time Off: 10 paid holidays, and a generous PTO policy
• Employee Assistance Program (EAP)
• Medical, Non-Stop Benefits Card (we pay for most medical services and copays!)
• Dental, and Vision Insurance, Pet Insurance
• Chiropractic and Acupuncture services, 20+ visits per year
• Disability Insurance
• 403(b) Retirement Plan
• 403(b) Company Match
• Flexible Spending Accounts (FSA)
• And more!

Compensation: In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.
About the Program:

• Permanent Supportive Housing Program (Beverly Terrace) : This low-income housing program serves homeless and chronically homeless families, as well as families at-risk for homelessness.

Role Summary: Working under the supervision of the Program Manager, the Case Manager will be responsible for providing intensive case management services (ICMS) in a residential setting to formerly homeless and chronically homeless families. The Case Manager will perform specialized tasks including intensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual benefit assistance, referrals, and linkages to all tenants. The CM- will document all tenant interactions and input that data into the Homeless Management Information System (HMIS) database and (CHAMP) database. The case manager shall serve as the central point of contact and coordinator of critical services access for each of the tenants assigned to their caseload.

• Schedules:
  • Monday through Friday, 9:00am to 6:30pm, with a flex Friday(9/80 schedule)
  • Monday through Friday, 8:30am to 6:00pm, with a flex Friday(9/80 schedule)
• Location: 3330 Beverly Blvd, Los Angeles, CA 90004

Duties and Responsibilities:

• Implement the Housing for Health Intensive Case Management Services (ICMS) Program Guide and apply the "Whatever It Take" philosophy to your work as an ICMS case manager.
• Ensure that clients are referred t and linked to needed services (i.e. medical care, mental health, substance abuse, food banks, transportation)
• Identify resources that a tenant needs to successfully navigate the housing process
• Develop, assist and facilitate weekly Life Skills and/or Informational groups that will provide tenants with support in thriving in the various Life Domains as well as their ability to maintain their housing.
• Provide and maintain weekly updates in CHAMP and Clarity (HMIS) by entering case notes and permanent housing updates
• Process housing applications and provide appropriate client outreach and engagement to achieve their housing and service goals.

Qualifications

• Bachelor's Degree in Behavioral Science and a minimum of one year of full-time experience working with homeless individuals or families, or equivalent work experience with this population

OR

• High School Diploma with a minimum of two years of full-time experience working with homeless individuals or families, or equivalent experience with this population
• Must have experience working with participants with mental illness, chronic health issues, and substance use disorders.
• Bilingual in Spanish/English preferred.
• Must possess and maintain a valid California Driver's License and a driving record acceptable to the agency's insurance carrier.

St. Anne's Family Services is an equal opportunity employer and encourages candidates from all backgrounds to apply!