Case Manager (I-III)
Division: Project 180 - Rapid Diversion Program Pay Scale: $25.24 - $30.62/hour Location: San Fernando Courthouse, Los Angeles County
The Organization SSG-Project 180 turns lives around through innovative, wraparound services that keep people out of institutions and in their communities. Project 180 is a leader in the forensic treatment space, offering high-quality, specialized treatment programs that serve thousands of justice-involved individuals. Our programs span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD).
The Rapid Diversion Program (RDP) is a County-operated program that diverts criminal defendants out of the criminal legal system at the early stages of the court process. The program provides in-court mental health evaluation, linkage to treatment services, and case management support to participants, whose criminal case is dismissed upon successful program completion.
The Position Under the supervision of the Program Supervisor, the Rapid Diversion Program (RDP) Case Manager is responsible for providing wraparound, field based case management and rehabilitative services to a caseload of approximately 20 diversion clients. A successful RDP case manager will foster strong collaborative relationships with external treatment providers and RDP court staff. Success in this role hinges on actively engaging clients, supporting them in achieving meaningful recovery goals, and enhancing their utilization of community resources. Job title (I-III) to be established based on years of relevant experience.
Essential Functions
- Provide wraparound, field-based services to support recovery goals
- Support clients in successfully adhering to court requirements
- Documentation and Reporting
- Fulfill baseline Project 180 staff expectations
Skills and Abilities
- Empathetic and relational
- Culturally competent
- Resourceful and efficient
- Collaborative
- Adaptable
- Critical thinker and problem solver
- Detail-oriented and organized
- Effective communicator
- Emotionally intelligent
- Respectful and professional
Minimum Qualifications Required:
- Experience working with culturally diverse populations
- Valid CA driver's license, proof of insurance and own vehicle required. Ability to transport clients in personal vehicle as needed
- Spanish speaking
- Must not be on any type of legal supervision (probation or parole)
- Verification of Employment Eligibility and Background Check
- Basic computer skills
- Case Manager I: Less than 2 years case management experience
- Case Manager II: 2 years case management experience
- Case Manager III: 3 or more years of case management experience
Preferred:
- Previous case management experience
- Lived experience with homelessness, mental health/substance use recovery or the criminal justice system
- Experience working with the forensic and/or dual-diagnosed populations
Supervisory Responsibilities None Environmental Conditions (Working Conditions) Job duties are to be performed both in office and field settings, including the assigned courthouse. Physical Requirements The employee is expected to move about the worksite throughout the day, which may involve walking, standing, and climbing stairs, or using a mobility device, or similar. The employee is expected to drive, carry a maximum of 20 lbs, listen, and speak in order to complete job requirements. Mental Requirements The employee must be able to do any/all of the following: perform complex and varied tasks such as synthesizing information and making decisions without immediate supervision; handle routine distractions, interruptions, noise, and uncontrollable changes in priorities/work schedules; interact professionally and diplomatically in high-stress situations; create and follow plans; meet deadlines