DCF DV/SA Case Manager
Under general supervision from the DCF Project Director of Harbor House Shelter, the DCF DV/SA Case Manager will be responsible for day-to-day operations associated with the domestic violence welfare advocacy project. Daily responsibilities include:
- Providing direct advocacy services to both recipients of TANF and Non-TANF participants as needed, including screening, planning, intake counseling, safety planning, outgoing referrals, and economic advocacy.
- Providing training to community partners and/or DCF Service Centers to promote SAFE Project program materials and increase DV/SA knowledge and awareness.
- Participating in community outreach events to promote program awareness and create access to potential DV/SA participants.
- Presenting SAFE Project curriculum, program materials, and engaging with participants at DCF orientations and other community locations.
- Planning and facilitating classes and/or support groups designed to improve life skills, enhance conflict resolution skills, and/or educate about creating healthy relationships.
- Coordinating a spectrum of community resources with a focus on underserved populations and taking the lead on developing relationships to help participants navigate how to access safe housing resources, mental health care, and crisis services as needed.
- Establishing and/or maintaining professional contact (verbal and written) with community partners and advocates client needs.
- Maintaining and updating outlook calendars with weekly/daily/hourly appointments and commitments.
- Scheduling meetings and communicating electronically with colleagues, community partners, and clients within the 25 counties service area (cell phone, email, TEAMS, text).
- Professional verbal and written communication and documentation.
- Entering program demographic and service data. Completing monthly report(s) required by DCF.
- Performing other related assigned duties.
Skills and abilities include:
- Proficiency with the use of computer/laptop/printer, Microsoft Office Products, and other computer software programs.
- Ability to speak publicly and engage with audiences and/or participants.
- Professional communication skills, verbal and written.
- Ability to assess client safety needs and determine the best course of action in a timely manner, sometimes in moderate to high stress situations.
Education and experience include:
- Undergraduate degree in social work or social sciences related field.
- Two years of previous experience working with low-income individuals and families as case manager.
- Professional experience or training in counseling, domestic violence, sexual assault, economically disadvantaged, or other social issues.
- Preference to those who have experience and knowledge in domestic violence and sexual assault services.
Exposures and physical demands include:
- Exposures: Controlled work environment with noise/vibrations from general office equipment. Minimal exposure to fumes/dust/odors.
- Work type: Moderate, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- Climbing/Balancing/Freedom to Move: May be assigned to multilevel building with some floors accessible by stairs only. Minimally required to move about office. Sit approximately 50% of time.
- Stooping/Bending: Minimal.
- Reaching: Occasional, overhead as well as horizontal and down.
- Vision: Adequate to perform essential functions.
- Color vision: No particular requirement.
- Hearing: Frequently perceive nature of sounds by ear.
- Speech: Frequently express ideas by means of spoken word.
- Eye/Hand/Foot Coordination: Frequently operates equipment requiring moderate ability.
- Manual Dexterity: Frequently operates equipment requiring moderate ability.
- Mobility: Valid Kansas Driver's License, proof of insurance, reliable transportation.