Case Manager- Rose House

Pay or shift range: $23.36 USD to $25.30 USD

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced.

Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following:

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  Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.

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  Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support and case management services of complex client cases

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  Advocate on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients

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  Maintain accurate and timely documentation of case files, including funder reports

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  Engaging residents in weekly individual case management sessions that focus on engagement, de-escalation, risk management and safety assessment;

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  Participating in staff meetings, case conferences, supervision meetings, trainings and other meetings as required;

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  Assisting in the daily operations of the work site to maintain adequate coverage, and a trauma informed/ healing environment;

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Qualifications:

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• High school equivalency or high school diploma plus relevant training and experience in human services or related field, including some prior experience working with victims of crime
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If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information:

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Hiring Range: $ Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Safe Horizon was named one of City & State New York Top Workplaces of 2025

Qualifications

Skills

Preferred

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  Writing: Intermediate

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  Microsoft Office: Intermediate

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  Advocacy: Some Knowledge

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  Probem-Solving: Intermediate

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  Creative Thinking: Some Knowledge

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  Documentation and Reporting: Intermediate

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  Communication: Intermediate

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  Active Listening: Intermediate

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  Computer Skills: Intermediate

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Behaviors

Preferred

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  Team Player: Works well as a member of a group

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  Enthusiastic: Shows intense and eager enjoyment and interest

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  Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

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  Dedicated: Devoted to a task or purpose with loyalty or integrity

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Motivations

Preferred

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  Job Security: Inspired to perform well by the knowledge that your job is safe

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  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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  Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

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Education

Preferred

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• High School or better
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.