Case Manager - Next Step, Portage & Trumbull Counties - Full-Time

Case Manager

Next Step, Portage & Trumbull Counties

Full-Time, $40,000/Year

Schedule: 40 Hours/Week, Determined on a case-by-case basis

GENERAL STATEMENT OF DUTIES: Provides community-based case management and advocacy for at-risk youth and young adult (YYA) households facing homelessness.

ESSENTIAL RESPONSIBILITIES:

• Outreaches at local programs/agencies to ensure effective local outreach and coordination.
• Assesses needs, risks, and obstacles applicable to household stability and long-term permanent housing.
• Assures the provision of financial assistance as needed and requested.
• Assists participants in developing realistic and achievable housing plans that focus on housing stability and include measurable action steps and timetables.
• Maintains regular contact with the household to provide crisis intervention, referrals, and ongoing life skills development.
• Assesses progress toward goals, updating and modifying individual service plans as needed.
• Documents and records all significant interventions, diagnostic action steps, progress reports, utilization of referral services.
• Maintains active, organized and professional files on all program participants.
• Collects and provides required data for the HMIS database.
• Assures that all applicable participant housing is habitable according to established organizational standards.
• Actively participates in regular team meetings for the purpose of program consistency, monitoring and effectiveness.
• Applies best practice models (ie.housing first, trauma informed care) in service delivery approach.
• Participates in community-wide events promoting services, as applicable.
• Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
• Other duties as assigned.

Requirements

QUALIFICATIONS:

• Demonstrated organizational, interpersonal, and communication skills
• Willingness to learn and apply best practice models as appropriate
• Valid Ohio Driver's License and ability to meet agency requirements for driving insurability if applicable; reliable transportation
• Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).

MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: College level coursework in human services or related field preferred. High school diploma or equivalent required.

MINIMUM EXPERIENCE REQUIREMENTS : Experience with the issues of homelessness, at risk youth, domestic violence, chemical dependency, and/or mental health preferred.