Case Manager
As a member of an Integrated Dual-Diagnosis Treatment (IDDT) clinical case management team, the Case Manager plays a critical role in supporting a client's progress as they move through the stages of recovery, and assists them to transition from the behavioral health care system. The Case Manager is responsible for establishing contact with newly referred clients and developing a collaborative relationship that will facilitate their participation in treatment. The Case Manager is responsible for maintaining consistent contact with clients, deepening the treatment relationship, assisting clients to identify life goals and linking them to community resources that can support their wellness and recovery. The Case Manager needs to have the skills, knowledge, and ability to shape an effective working alliance, foster hope, build motivation, assess pressing needs, identify barriers to treatment, and link clients to resources to meet their basic needs. The Case Manager must demonstrate the knowledge and clinical expertise to teach clients the skills that will support recovery and enable them to successfully pursue their goals and to provide clients with regular coaching to apply these skills in their daily lives. Successful candidates will be knowledgeable and experienced in employing intervention strategies using motivational interviewing, harm reduction and abstinence-based models of treatment.
Qualifications:
- Must have experience in meeting one of the following categories:
- AA degree and six years of experience in a mental health setting.
- BA degree and four years of experience in a mental health setting.
- A certification in Alcohol and Drug Abuse Studies (CATC, CADC, or CODC)
- Masters plus two years of experience in a mental health setting.
- Must have experience working with adults with the serious mental health symptoms and co-occurring disorders.
- Must have a vehicle to use for work duties (e.g., be comfortable driving to and from client residences), a valid California Motor Vehicle Operator's License, and automobile insurance.
- Must demonstrate an ability to work both independently and collaboratively as a member of a treatment team.
- Must be able to maintain a flexible work schedule in accordance with client and program needs.
- Must have strong organizational skills, as well as, the ability to effectively prioritize competing demands and to meet deadlines.
- Must have strong interpersonal skills, and the ability to effectively manage clients' needs including risk assessment and de-escalation.
- Experience with Medi-Cal documentation standards strongly preferred.
- Must be computer competent, including experience with Electronic Health Record (EHR) systems.