To support community members, the full-time Case Manager - Member Services will assess individual needs, advocate for essential services, and track progress while working remotely in various locations including Texas, Mississippi, Tennessee, Arkansas, and Alabama. Key responsibilities Conduct intake interviews to assess member needs and provide personalized support Advocate for members by connecting them with necessary social, medical, and community resources Monitor and document member progress, ensuring consistent follow-up to address evolving needs Required qualifications 3-5 years of experience in case management, social work, or healthcare advocacy Knowledge of community-based services and social programs Ability to collect, analyze, and report on data effectively Strong organizational and time management skills Preferred: Degree in Human Services or a related field