Medical Case Manager
The Medical Case Manager functions under the supervision and guidance of the Ryan White Program Manager. The objective of the Medical Case Manager is to improve healthcare outcomes of HIV-positive individuals. The Medical Case Manager is responsible for providing medical case management services through education, counseling, patient advocacy, and coordination of services to HIV-positive individuals.
Job Description:
- Assess client needs, eligibility, and barriers to care, and develop individualized care plans.
- Coordinate services, referrals, advocacy, and support to improve access to healthcare and resources.
- Maintain accurate documentation and ensure compliance with confidentiality and program requirements.
- Support quality care by participating in case reviews, monitoring client progress, and resolving client needs in a timely manner.
- Participate in ongoing training, professional development, and team collaboration activities.
Required Education:
- A bachelor's degree in social work from a program accredited by the Louisiana State Board of Social Work Examiners OR
- A bachelor's degree in nursing (RN) currently licensed in Louisiana by the Board of Nurse Examiners (one year of paid experience will substitute for the degree) OR
- A bachelor's degree in a human service-related field, AND one (1) year of paid post-degree experience in direct service to the HIV target population
Skills, Licensure, and Knowledge Requirements:
- Current Basic Life Support (BLS) Certification required
- Valid LA Driver's License
- Ability to pass an auto insurance carrier review