Unknown Company

Case Manager

dover, de • Posted Yesterday
Onsite Full Time Community and Social Service Occupations
WE'RE HIRING!
CASE MANAGER (PT)
Monday - Friday 9:00 am to 3:00 pm
(Paid vacation and sick time with a supplemental insurance package)
SUMMARY
Screens and assesses the eligibility of elderly candidates for participation in the Homebound Meal Program.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Educates the community on various homebound meal outreach programs and the importance of utilizing the program
  • Distributes educational materials in the community
  • Visits homes to determine client needs, develops a plan to meet needs
  • Identifies and monitors clients for homebound meal program
  • Completes required paperwork in compliance with state and program regulations
  • Creates and maintains records in SERV Tracker software
  • Administers initial nutritional screening in the form of a questionnaire
  • Helps client obtain necessary resources
  • Refers clients with social and emotional problems to other community agencies for assistance
  • Refer clients to the Director of Nutrition Services for nutrition counseling as needed
  • Documents client cases, including assessments and reassessments, and maintains records on each client
  • Prepares reports as required by various federal, state, and local programs
  • Helps organize and participate in fundraisers benefiting the program
COMPETENCY
  • Gathers and analyzes information skillfully, must be computer literate
  • Manages difficult or emotional customer situations
  • Maintains confidentiality
  • Contributes to building a positive team spirit
  • Writes clearly and informatively
  • Shows respect and sensitivity for cultural differences
  • Follows policies and procedures
  • Is consistently at work and on time
  • Demonstrates accuracy and thoroughness
EDUCATION/EXPERIENCE
  • Must have a high school diploma and one to two years of related experience and/or training.
COMPUTER SKILLS (must know of):
  • Microsoft Word software
  • Microsoft Excel spreadsheet software
  • Ability to learn specific software needed for the job, i.e., SERV Tracker
CERTIFICATES AND LICENSES
  • Valid driver's license required
WORK ENVIRONMENT
  • While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and outdoor weather conditions
PHYSICAL DEMANDS
  • While performing the duties of the job, the employee is frequently required to walk, sit, and talk
  • The employee must frequently lift and/or move up to 10 pounds.

"Due to the high volume of applications, please do not contact the HR office to inquire about the status of your application; we will reach out directly to qualified candidates as the hiring process progresses."
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