Case Manager - Dean of Students
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online. Applicants must be currently authorized to work in the United States on a full-time basis.
The Office of the Dean of Students Case Manager is a unique and specialized position which blends the functions of non-clinical student consultation, program coordination of student referrals and intake, systems development for reporting and maintenance of student cases, leadership in addressing factors which contribute to student attrition, and working to improve student academic success. This position coordinates the university's process for addressing the needs of students who have crises with academic, family, health, and other issues by providing referrals, follow-up services and, when necessary, withdrawing the student from the university. The Case Manager position collects, reviews, coordinates, and manages student cases that come to the Dean of Students Office through ECUCares, direct telephone calls, e-mails, and personal referrals.
Minimum Education, Knowledge, Skills, and Experience - Master's degree in Higher Education Leadership, Counseling, Social Work, Education, or related field. Knowledge of legal issues in higher education. Demonstrated experience interacting with the public, parents, students, staff, faculty.
Preferred Education, Knowledge, Skills, and Experience - Ability to build positive and effective relationships across campus and within the community. Ability to thoroughly document conversations and actions regarding case management. Demonstrated problem-solving and conflict resolution skills. Organizational, administrative, interpersonal/written/verbal communication, and team-building skills. Ability to multi-task and independently manage cases with minimal supervision. Ability to provide exemplary customer service.
Case Manager - Dean of Students in greenville at Unknown Company
This position is listed as full time and onsite.