Case Manager
Headquarters - Chicago, IL 60608
Salary Range $18.00 - $19.00 Hourly Position Type Full Time
Description
SUMMARY: This position is responsible for working with clients and families program to help them find and obtain stable housing.
DUTIES AND RESPONSIBILITIES:
- Works collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing.
- Provides clients with appropriate housing opportunities.
- Assists clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms.
- Establishes and maintains relationships with landlords and property management companies to facilitate better identification of available housing opportunities.
- Ensures required case management documentation and forms are completed.
- Creates case notes, track, and monitor clients' progress to provide support and ensure their housing goals are met.
- Works with property owners and representatives to obtain required documents in support of financial assistance requests.
- Views, inspects, and evaluates potential housing locations to ensure they are well-maintained and appropriate for client habitation.
- Travels as required.
- Performs other related duties as assigned by management.
Qualifications
Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Keyboarding.
Other skills required:
- 3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program preferred.
- Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement.
- Knowledge of HUD programs, resources, opportunities, and regulations.
- Knowledge of local community programs, resources, opportunities, and regulations.