LaSante Health Center is seeking a compassionate and organized Case Manager to help patients address social, financial, and healthcare-related needs. The Case Manager will connect patients with community resources, public benefits, and support services while coordinating with the clinical care team.
Responsibilities:
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Assess patients’ needs and develop individualized service plans.
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Connect patients with food, housing, transportation, benefits, homecare, legal, and other community resources.
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Assist patients with applications, referrals, and required documentation.
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Follow up with patients and community organizations to ensure services are accessed.
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Coordinate care with therapists, medical providers, and other team members.
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Document all patient interactions, referrals, outreach, and follow-up activities accurately and promptly.
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Track patient needs, referrals, deadlines, and progress.
Qualifications:
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Experience in case management, social services, healthcare, or a related field preferred.
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Familiarity with New York City community resources and public-benefit programs preferred.
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Strong communication, organization, documentation, and follow-up skills.
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Ability to work compassionately with vulnerable individuals and families.
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High school diploma or equivalent required
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Bilingual skills are a plus