Case Manager Assistant

Job Description

GENERAL SUMMARY:

The Case Manager Assistant assists the Case Managers with concrete patient-related tasks and various clinical interventions. The Case Manager Assistant assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. The Case Manager Assistant may also be asked to perform other office-related tasks, e.g., assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.

Qualifications:
Qualifications

EDUCATION/EXPERIENCE REQUIRED:

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• High School diploma or G.E.D. equivalent
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• Associate's degree preferred or equivalent healthcare experience
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REQUIRED SKILLS & COMPETENCIES:

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• Good verbal and written communication skills
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• Ability to read, write, and speak English fluently
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• Strong critical thinking and problem-solving skills
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• Good organizational skills
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• Ability to multitask effectively
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• Strong interpersonal skills with ability to develop and maintain trusting relationships
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• Ability to conduct self in a professional manner
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• Flexibility and adaptability to changing priorities
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• Ability to complete assigned tasks with minimal supervision
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• Physical ability to move freely about the facility to visit patients
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