To support a growing legal team, the full-time Case Manager Assistant will manage client communications, assist with case documentation, and perform initial investigations in a remote environment. Key responsibilities Open claims, send letters of representation, and manage correspondence with clients, insurance companies, and defendants Conduct initial investigations by confirming policy coverages and preparing written correspondence for review Schedule vehicle inspections and communicate effectively with clients and adjusters regarding property damage and claims Required qualifications Prior experience in a legal or claims-related environment Familiarity with case management software, preferably ACT Ability to perform asset and policy limit searches Strong understanding of insurance policies and claims processes Proficient in scheduling and coordinating inspections and communications