Case Manager Assistant - Personal Injury Law Firm, Los Angeles, CA

Case Manager - Assistant

This is a full-time, Downtown LA-based, in office role.

The ideal candidate will be highly organized, proactive, and possess a positive, solution seeking demeanor. The role requires a comprehensive understanding of the pre-litigation process in personal injury cases, including the ability to effectively manage case files, communicate with clients, and handle medical and billing records.

Responsibilities:

• Assist in managing pre-litigation personal injury cases, ensuring all necessary tasks are completed in a timely manner.
• Request and obtain medical and billing records for personal injury cases, ensuring all documentation is accurate and up to date.
• Communicate with clients regularly to provide updates on their cases, gather necessary information, and answer questions.
• Manage treatment schedules and coordinate with healthcare providers to ensure clients receive appropriate care.
• Handle and manage liens associated with cases, including negotiating or resolving them as necessary.
• Prepare cases for demand.
• Conduct intakes on potential new clients, including evaluating and documenting potential cases, and eventually signing up said cases
• Maintain and organize case files, ensuring all documents are properly accessible.
• Collaborate with the legal team to ensure all aspects of the case are handled efficiently.
• Ensure timely communication with clients, medical providers, and the legal team, providing a high level of customer service throughout the process.