Case Management Assistant

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

The Case Management Assistant responsibilities include:

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  Assists with completing tasks necessary to facilitate patient and family access to agencies, transportation, and services within and beyond acute care

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  Responsible for assisting with distributing regulatory documents to identified patients

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  Educating patients about the appeal process related to their discharge

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  Performing multiple activities that support a seamless transition of patients from the inpatient hospital setting, using current knowledge of hospital processes and community service

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  Requires frequent contact with patients and patient representatives including but not limited to hospital staff, community resource agencies and payor representatives

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Position details:

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  Location: Winter Haven Hospital - Winter Haven, FL

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  Status: full time

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  Schedule: Monday - Friday 8:00 AM - 4:30 PM

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  Weekend Requirement: Occasional

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  On Call: No

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Education:

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  Required High School or Equivalent

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  Preferred Associate's

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Experience:

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  Required 1 year in Medical Related Field OR

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  Required 1 year Customer Service skills

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Skills:

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• Required customer service, interpersonal skills, written and verbal communication skills, computer/typing skills, ability to work independently with minimal supervision, ability to work within a team environment, critical thinking skills
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Benefits:

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  Benefits (Health, Dental, Vision)

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  Paid time off

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  Tuition reimbursement

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  401k match and additional yearly contribution

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  Yearly performance appraisals and team award bonus

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  Community discounts and more

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Equal Opportunity Employer Veterans/Disabled

Position Case Management Assistant

Location Winter Haven:Winter Haven | Nursing | Full Time

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