Case Management Analyst

Case ManagerRequired Skills & Experience: Bachelors degree or similar experience1+ year of experience in the legal industry1+ year of experience in a case management or paralegal type positionKnowledge of personal injury lawExcellent customer service experienceBilingual in SpanishStrong computer skills, including Salesforce, Google Sheets, Microsoft OfficeNice to Have Skills & Experience: Mass tort industry experienceJob Description: The Case Manager is responsible for a docket of cases that need to be moved through different milestones of the client's case development journey. The Case Manager will be cross-trained in all areas of case management: Intake Qualification, Medical Record Retrieval Coordination, Medical Record Review, Plaintiff Form Fulfillment, Client Engagement, Quality Assurance, and Post Settlement Coordination. In addition to communication, via calls, emails, and texts, the Case Manager will assist clients in person when they visit the office.