Case Coordinator I, EMS

Supporting the Expert Medical Services team, the full-time remote Case Coordinator I, EMS will manage case documentation, collaborate with healthcare providers, and ensure timely updates for members and their families. Key responsibilities Collaborate with providers to prioritize and manage case-related information using the case management system Provide regular updates to physicians, nurses, and members while ensuring high-quality documentation and communication Research treatment options and schedule member appointments, maintaining a focus on member satisfaction and timely case completion Required qualifications High school diploma or equivalent Minimum 2 years' experience in a professional work environment Proficient in Microsoft Word, Excel, and Outlook