Career Services Coordinator – Job DeveloperThe South Bay Workforce Investment Board (SBWIB) is seeking an energetic, results-driven Career Services Coordinator – Job Developer to expand employment opportunities for job seekers while developing strategic partnerships with employers throughout the South Bay and Greater Los Angeles region. This position serves as the employment and business development arm of SBWIB by identifying employer workforce needs, developing hiring partnerships, securing employment opportunities, coordinating On-the-Job Training (OJT), Paid Work Experience (PWEX), internships, and other work-based learning opportunities, while achieving measurable employment outcomes. The ideal candidate is a relationship builder who thrives in a fast-paced, performance-driven environment and enjoys networking, business development, employer engagement, and connecting people to careers.This position operates within a Key Performance Indicator (KPI) model.
Success is measured through the ability to build employer partnerships, develop employment opportunities, coordinate work-based learning activities, and achieve employment outcomes that support WIOA performance goals and contractual objectives.Performance expectations include measurable goals related to:Employer outreach and business engagementEmployer site visitsNew employer partnershipsJob leads developedDirect job placementsOn-the-Job Training (OJT) contractsPaid Work Experience (PWEX) placementsWork-based learning opportunitiesEmployer recruitment eventsEmployment retentionEmployer satisfactionTimely documentation and complianceContractual and grant performance outcomesUnder the supervision of the authorized representative, the Career Services Coordinator – Job Developer performs duties including, but not limited to, the following:Employer Engagement & Business DevelopmentDevelop and maintain relationships with employers, hiring managers, staffing agencies, industry associations, educational institutions, chambers of commerce, community organizations, and workforce partners.Conduct strategic employer outreach through cold calling, networking, employer visits, presentations, recruitment activities, and relationship management to identify hiring needs and employment opportunities.Promote SBWIB workforce services and hiring incentives, including On-the-Job Training (OJT), Paid Work Experience (PWEX), internships, incumbent worker training, and customized workforce solutions.Develop new employer partnerships that create employment opportunities for program participants.Maintain ongoing communication with employers to identify future hiring needs and strengthen long-term business partnerships.Employment DevelopmentDevelop employment opportunities that align participant skills with employer workforce needs.Coordinate participant referrals, interviews, hiring activities, onboarding, and employment follow-up.Recruit employers to participate in hiring events, recruitment events, career fairs, employer panels, and workforce initiatives.Research labor market trends, industry sectors, and hiring demands to identify emerging employment opportunities.Collaborate with internal workforce staff to ensure participants are referred to appropriate employment opportunities.Work-Based LearningDevelop and coordinate On-the-Job Training (OJT) agreements with employer partners.Recruit employers to participate in Paid Work Experience (PWEX) programs.Coordinate internships, job shadowing, company tours, and other work-based learning activities.Monitor employer participation and participant progress throughout work-based learning experiences.Ensure all work-based learning activities comply with WIOA, funding source requirements, and SBWIB policies.Performance & Program ComplianceAchieve established KPIs related to employer outreach, business engagement, placements, OJT development, PWEX placements, and contractual performance goals.Maintain accurate employer records, employment documentation, activity logs, and required case notes within designated case management systems.Coordinate with Career Advisors and Case Managers regarding participant employment activities and outcomes.Prepare reports and documentation required for WIOA compliance, grants, audits, and funding agencies.Participate in staff meetings, employer events, workforce initiatives, professional development activities, and community outreach.Perform other related duties as assigned.This role requires a consistent and engaged in-person presence to support employer outreach; collaboration with employers, training providers, community partners, and other organizations relevant to assigned programs; participant engagement; worksite coordination and site visits; workshops, presentations, and outreach activities; and secure document collection and file maintenance in accordance with operational, compliance, funding, and audit-ready file requirements.The essential functions of this position are integral to its purpose and cannot be modified or removed without fundamentally altering the nature of the role. Individuals accepting this position acknowledge their understanding of these requirements and their ability to perform the essential duties as described.RequirementsMinimum QualificationsBachelor's Degree in Business Administration, Marketing, Communications, Public Administration, Workforce Development, Human Resources, or a related field; orTwo (2) years of experience in workforce development, employer engagement, recruiting, staffing, business development, sales, human resources, employment services, or a related field.Valid California Driver's LicenseReliable transportation and proof of insuranceAbility to successfully complete background and reference clearancesOr any satisfactory combination of education, experience, and training that demonstrates the knowledge, skills, and abilities necessary to perform the duties of the position (education may be substituted by experience on a year-for-year basis).Knowledge, Skills & AbilitiesDemonstrated success building employer relationships and developing business partnerships.Experience conducting employer outreach, business development, recruiting, staffing, or sales.Knowledge of workforce development programs, WIOA regulations, labor market trends, and employment services.Understanding of work-based learning models including OJT, PWEX, internships, and customized employment strategies.Ability to work in a KPI-driven environment with measurable performance goals.Strong networking, relationship-building, presentation, negotiation, and customer service skills.Excellent verbal and written communication skills.Strong organizational and time-management abilities with the capacity to manage multiple priorities.Ability to analyze employer workforce needs and identify appropriate hiring solutions.Proficiency with Microsoft Office, Google Workspace, Microsoft Teams, Zoom, CRM databases, and workforce case management systems.Ability to maintain accurate documentation while ensuring compliance with WIOA and funding requirements.Working ConditionsApplying for this position signifies an acknowledgment and acceptance of the duties in light of potential exposure to public health or safety-related conditions that may require adherence to company, local, state, or federal safety protocols. Performing duties may require the use of personal protective equipment and compliance with safety measures implemented in response to operational needs, public health concerns, emergencies, or other workplace safety considerations.
Such requirements may change based on evolving conditions and organizational needs.Work is performed in office, community, and training environments and requires frequent use of a computer and other office equipment, as well as driving, sitting, standing, walking, bending, presenting, and performing other routine physical activities associated with participant services, employer outreach, workshops, case management, documentation, meetings, and worksite visits.The incumbent must be able to work independently in a dynamic, fast-paced, performance-driven environment with changing priorities, fluctuating workloads, competing demands, and time-sensitive assignments while maintaining quality of service, accuracy, compliance, productivity, and achievement of established performance expectations and contractual goals.This position requires regular travel throughout the South Bay and Greater Los Angeles region to conduct employer visits, participant worksite visits, hiring events, networking activities, community outreach, business engagement meetings, training, conferences, and other work-related assignments. Occasional overnight travel may be required.Salary & BenefitsThis is a full-time, non-exempt position (40 hours per week).Salary: $26.77–$31.93 per hour, depending on qualifications and experience.SBWIB offers a competitive benefits package, including:75% employer-paid medical, dental, and vision insuranceVacation and sick leaveFourteen (14) paid holidays401(k) retirement plan with employer matchEmployer-paid life insuranceVoluntary supplemental insurance