Answering and directing incoming calls to Care Management Operations, the part-time Care Navigation Coordinator will provide essential problem-solving support for patients and manage operational tasks, working remotely during designated hours. Key responsibilities Schedule tele consults and appointments with Medical Managers and the Behavioral Care Team Prepare and fax documentation for regulated patients while resupplying eligible patients Complete assigned tasks and projects promptly, ensuring effective communication with customers and team members Required qualifications Bachelor's degree or equivalent, preferably in a health-related field Customer service experience in a high-volume healthcare environment Call center experience is a plus Excellent critical thinking skills and attention to detail Ability to understand medical practice terminology and standard operating procedures, including HIPAA policies
Care Navigation Coordinator in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.