Supporting administrative care management activities, the full-time Care Management Support Coordinator will perform outreach, answer inbound calls, and schedule services while working remotely across various states. Key responsibilities Provide outreach to members to assist with care plan next steps and connect them to health plan and community resources Serve as the front-line support for member and provider inquiries, explaining care plan procedures and protocols Document and maintain non-clinical member records in compliance with state and regulatory requirements Required qualifications High School diploma or GED 1 - 2 years of related experience Experience supporting adults age 21+ receiving Long-Term Services and Supports (LTSS) preferred Experience in member or provider outreach in a fully outbound call environment preferred Familiarity with healthcare/insurance authorizations and coordinating member or provider services preferred
Care Management Support Coordinator in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.