Leading daily operations, the full-time Care Management Intake Manager will oversee scheduling, workload distribution, and workflow adherence while ensuring compliance and quality standards are met in a remote environment. Key responsibilities Manage daily Intake operations, ensuring steady production and adherence to workflow Drive coaching and accountability through regular feedback and performance audits Monitor quality and compliance by reviewing staff work and maintaining audit readiness Required qualifications Associate degree required 1-2 years of supervisory or team lead experience 1 year of call center experience preferred Background in TPA, health plan, or medical management services Knowledge of NCQA and URAC standards
Care Management Intake Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.