Supporting administrative care management activities, the full-time Oklahoma Care Management Coordinator will perform outreach, answer inbound calls, and schedule services while working remotely from Oklahoma. Key responsibilities Provides outreach to members via phone to assist with care plan next steps and community resources Serves as the front-line support for member and provider inquiries, explaining care plan procedures and protocols Documents and maintains non-clinical member records in compliance with state and regulatory requirements Required qualifications High School diploma or GED 1 - 2 years of related experience in healthcare or customer service Experience in a call center environment Knowledge of health plan activities and community resources Ability to work Monday through Friday with flexibility for evening and weekend hours as needed
Care Management Coordinator in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.