Care Coordinator - NV Licensed

Supporting patients in a remote full-time capacity, the Care Coordinator - NV Licensed will manage patient intake, treatment coordination, and risk management while collaborating with interdisciplinary care teams to ensure seamless care delivery in brain and mental health services. Key Responsibilities Conduct patient screening calls and assist with intake processes, ensuring accurate documentation and navigation of insurance coverage Coordinate treatment planning and appointment scheduling, collaborating with clinical teams and external partnerships Maintain compliance with documentation standards and promote a patient-centered approach throughout the care journey Required Qualifications Compliance with state board requirements, including fingerprinting and application submission Proficiency with telehealth platforms and remote clinical workflows Experience in a mental health clinic or psychiatric setting with knowledge of patient workflows Background in a fast-paced call center environment with immediate follow-up on multi-channel lead capture Ability to work independently and contribute effectively in a collaborative team environment; Spanish-speaking is a plus