Supporting patients and caregivers in their treatment journey, the full-time hybrid Care Coordinator I will serve as a dedicated contact, coordinating device logistics, providing travel and technical support, and ensuring accurate documentation across company systems. Key responsibilities Serve as a dedicated contact for patients and caregivers, providing responsive support by phone and video Coordinate device logistics, place supply and equipment orders, and assist patients with treatment-related needs Maintain accurate data entry and documentation in company-specific CRM and ERP platforms Required qualifications 2-year college degree preferred Patient-facing healthcare experience preferred Working knowledge of Microsoft Excel, Word, and Outlook Understanding of Protected Health Information (PHI) and HIPAA Privacy and Security guidelines Ability to communicate clearly and professionally with patients, caregivers, and internal teams