Care Advocate

To support a growing virtual provider of women's behavioral health services, the full-time Care Advocate will serve as the primary point of contact for patients and providers, assisting with appointment scheduling, maintaining patient records, and ensuring effective communication in a remote environment. Key responsibilities Address patient and provider inquiries with empathy and professionalism Manage scheduling and rescheduling of patient appointments to enhance engagement Maintain accurate patient records and documentation in compliance with privacy regulations Required qualifications 1-2 years of experience in a patient support, customer service, or healthcare-related role Experience working in a remote environment Strong organizational and multitasking abilities in high-volume settings Proficiency in standard office applications, such as Google Suite High school diploma or equivalent; coursework in healthcare administration is a plus