Car Wash Team Lead

Job Details

Location: Mt Vernon, OH 43050
Position Type: Full‑time/Part‑time
Education Level: High School
Salary Range: $13.00 – $15.00 hourly
Travel Percentage: None
Shifts: Any
Job Category: Retail

Position Overview

The Team Lead is responsible for operating daily processes at the car wash facility and delivering excellent customer service.

Duties and Responsibilities

• Organize shift schedules for team members.
• Monitor attendance, tardiness, and time off.
• Assign duties to specific employees based on role and skills.
• Supervise employees and assist with tasks as needed.
• Manage employee requests and transgressions.
• Train new and current team members on tasks.
• Handle customer issues and manage conflicts.
• Adhere to company policies and health, safety and employment standards.
• Balance cash drawers and prepare cash deposits.
• Greet customers courteously and explain available wash services.
• Process wash payments to customer satisfaction.
• Maintain facility cleanliness and organization (hoses, brushes, soap buckets, etc.).
• Assist customers with the car wash process and direct cars into the express tunnel.
• Conduct visual inspections of vehicles before sending them into the wash area.
• Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung.
• Complete tasks with a sense of urgency and professionalism.

Qualifications

• Display a courteous and professional attitude.
• Excellent customer service skills to ensure optimum customer satisfaction.
• Ability to work flexible hours, including evenings and weekends.
• Ability to stand for extended periods.
• Ability to lift moderately heavy items.
• Ability to work outdoors and cope with various weather conditions.
• Ethical interaction with fellow employees and customers.
• Excellent written and oral communication skills.
• Ability to handle physical demands of the role.
• Follow directions and correctly implement tasks.
• Adhere to safety precautions in wet, hazardous conditions.

Benefits

• Competitive pay with monthly bonus opportunity.
• FREE CAR WASHES
• Paid time off.
• Continuing education reimbursement ($2,500 annually).
• Flexible schedules/work‑life balance.
• Refer a friend bonus ($200).
• Paid training and career path development.
• Free uniforms.