Captive Account Manager

The Opportunity:The Captive Account Manager will support management of a portfolio of captive clients and work in unison with other members of the Global Captive Solutions Team. The ideal candidate would have a bachelor’s degree in Business, Risk Management or Accounting, excellent communication skills, be a team player, or demonstrate initiative with strong analytical abilities. Previous experience in an internship within the captive industry or a CPA firm is a plus.This position can be hybrid from any of the Hylant office locations or 100% remote.In This Role You Will Execute On:Timely and accurate billing for management and consultingTimely and accurate premium tracking for clientsEffective communication with clients and other service providers to ensure the captive insurance entity remains compliant with regulatory requirementsStrong time management skills demonstrated by an ability to manage a portfolio of captive clients with competing deadlinesAbility to work well with others and aid other captive professionalsRFP and Client Prospect presentations team supportCollaboration and CommunicationInternal Training and CommunicationsIn This Role You Will Need:Good communication skills, including listening, speaking and writingRepresent Hylant core values and follow protocolsAbility to organize, plan, and prioritize with effective resultsProficient in Word, Excel, PowerPoint and OutlookTeam playerOpen to constructive criticism and ideasBe willing to share observations and insights that could positively enhance clients and team member experienceBe an active problem solver, asking questions that lead to resolutionPossess a willingness to investigate and learn more about the property/casualty industryAdherence to Best PracticesWhy Hylant?Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected.Anything But Typical. Everything for You. isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.
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