Inteldot has over 15 years in the life sciences industry, with operations across Puerto Rico, the United States, Europe, and Japan. This is a great opportunity for one of our leading clients in Puerto Rico.
Employment type: Full time and onsite role
Role Summary
The Director, Project Management Services acts as the Single Point of Contact (SPOC) for client engagement and is accountable for end-to-end portfolio coordination, resource management, and project delivery oversight across assigned capital projects within a regulated pharmaceutical environment. This role provides PMO-level governance, reporting, and portfolio oversight across assigned capital projects, ensuring alignment with GMP, EHSS, quality, and regulatory standards while driving consistent, high-quality project execution.
Key Responsibilities
- Serve as the central SPOC for scheduling, resource coordination, and contract administration across the project portfolio.
- Provide PMO-level governance, reporting, and portfolio oversight across assigned capital projects.
- Receive, prioritize, and coordinate client requests and ensure timely supplier response and execution.
- Lead resource planning, forecasting, and allocation across engineering, manufacturing, packaging, and facility-related projects.
- Oversee project delivery performance of assigned teams and ensure adherence to scope, schedule, budget, and quality expectations.
- Chair project and governance meetings, ensuring clear communication, tracking of actions, and timely decision-making.
- Maintain portfolio-level reporting, dashboards, KPIs, and executive-level communication materials.
- Identify, track, and resolve project issues while escalating risks and critical decisions as needed.
- Monitor resource performance, utilization, and delivery effectiveness across the portfolio.
- Ensure compliance with GMP, EHSS, FDA, EMA, and applicable regulatory and client standards.
- Act as escalation point for contract, delivery, and resourcing issues, coordinating resolution with stakeholders and leadership.
- Support portfolio planning and continuous improvement of delivery processes across capital projects.
Requirements & Qualifications
- Bachelor’s degree in engineering.
- Minimum 8 years of experience managing capital projects in the pharmaceutical or biotechnology industry.
- Strong experience in project portfolio management, resource planning, and client-facing delivery roles.
- Experience managing RFP processes, engineering/design firms, and external contractors.
- Proven experience delivering GMP-regulated projects in manufacturing, packaging, cleanroom, and facility environments.
- Strong knowledge of synthetic and biotherapeutic manufacturing operations.
- Demonstrated leadership in stakeholder management, team coordination, and project governance.
- Strong understanding of project controls, reporting, and performance management.
- Bilingual (Spanish and English).
Preferred Qualifications
- PMP or equivalent project management certification.
- Experience supporting PMO governance structures in capital project environments.
- Familiarity with pharmaceutical facility design, construction, and validation activities.
- Experience managing large-scale, multi-project capital portfolios.