Overview
Capital Account Manager role at W3Global .
About The Company This organization was founded with the mission to make surgical instrument cleaning faster, safer, and more ergonomic for one of the most important departments in the hospital: sterile processing. By engineering and manufacturing innovative equipment, the company supports hospitals in delivering on the most sacred clinical promise - optimal patient safety and care.
Position Overview The Capital Account Manager is responsible for managing and growing a defined sales territory while maintaining an active pipeline of capital sales. The role combines home-office work with travel across the assigned territory to conduct on-site visits, demos, consultations, and in-servicing for customers.
Location Major Northeast hubs preferred (e.g., New York City, Boston, Washington DC, Baltimore).
Territory Northeast U.S. - covering Maine to Virginia, including cities such as New York, Boston, Baltimore, Washington DC, Pittsburgh, and others.
Key Responsibilities
- Build and manage a capital sales pipeline while meeting assigned quotas.
- Identify customer challenges and provide consultative solutions.
- Generate leads, qualify prospects, and close capital sales opportunities.
- Conduct demos, in-services, consultations, and on-site visits.
- Collaborate with marketing and sales teams on campaigns and promotions.
- Attend local and national industry shows as required.
- Leverage social media and digital selling tools to connect with customers.
- Prepare regular sales reports and analytics, tracking progress against quotas.
- Stay current on industry guidelines, best practices, and reprocessing trends.
Key Metrics
- Minimum of 5 exploratory customer consults per week
- Capital sales results aligned with territory quota
- FlexiPump unit sales performance
- Project lead generation
Skills & Requirements
- 5-7 years of proven sales success in achieving quotas and targets
- Experience in sterile processing, endoscopy, infection prevention, and/or OR sales
- IDN selling experience strongly preferred
- Capital equipment sales cycle expertise
- Strong planning, time management, and execution skills
- Positive, energetic approach to client engagement
- Proficiency in digital/social media selling and willingness to grow in this area
- Self-driven and motivated to deliver results with minimal oversight
- Exceptional communication, follow-up, and phone skills
- Proficiency in Salesforce and Microsoft Office applications
- Comfortable in virtual selling using Zoom, Microsoft Teams, and other digital tools
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales
Industries
- Staffing and Recruiting